The term 'NAF! Stuff’ or 'us' or 'we' refers to the owner of the website whose registered NAF! Stuff Ltd, 211 West George Street Glasgow. The term 'you' ‘trade client’ ‘#NAFIA trade team’ refers to the user, customer or viewer of our website.
By using this website as part of our #NAFIA trade team, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of the below terms, please do not use our website.
VERIFICATION AND CONDITIONS OF YOUR ACCOUNT
By purchasing from us via trade team you are confirming that you are qualified in a beauty profession and as such are able in using the products sold on this website. We will not be held responsible for any injury or damages incurred by users of the products we sell. As a business user, it is your responsibility to ensure that you are insured for products that you are using.
To shop as a trade client you will need to have proven you work and/or are qualified in the beauty industry by providing a social media link to your business website/social media or certificates of qualification.
Our products are not available to resell online unless authorsised by a member of our sales team. If we find any members of the #NAFIA Trade Team selling online without authorisation we will terminate your account immediately.
OWENERSHIP OF GOODS
NAF! Stuff will retain ownership of the goods until payment has been received and then the ownership is transferred to you. Once you have retailed the products to your customer it is your responsibility to handle any issue e.g loss, damage and destruction of the product that said customer brings to your attention. We are only responsible for the transactions that we authorise via our online shop.
CANCELLATION AND AMENDMENT OF ORDERS
Unfortunately, in most circumstances it is not possible to make changes to your order once you’ve placed it. If your order has already been dispatched from the warehouse then you will have to return unwanted items following our returns policy.
If your order has not yet been processed by the warehouse, we may be able to make certain amendments however this is a time sensitive issue and cannot be done outside of business hours or out with 15 minutes of placing the order.
Unfortunately, we cannot send products that include any hazardous items to destinations out with the UK. Please do not order any restricted items if the shipping location is overseas.
If you’re purchasing goods for delivery outside the UK you may be subject to import duties and taxes which are applied once the order reaches the destination. You will also be liable for any additional customs clearance charges as we have no control over this and cannot confirm what they may be. If you’re ordering out with the UK it is your responsibility to comply with all laws and regulations of the destination country.
All returns must be placed within 14 days of receiving order. To do so, send an email to our team firstname.lastname@example.org with your order number and the products you’d like to return or exchange. They’ll get back to you with what to do next. Please note that in the interests of hygiene our cuticle oils (4.5ml and 30ml), cannot be returned unless they’re faulty.
FAO: NAF! STUFF
211 WEST GEORGE STREET