I’d like to return and/or exchange my item
Having second thoughts on your merch? Don’t worry babe, we’ve got ya!
All returns must be placed within 14 days of receiving order. Send a lil’ email to our team email@example.com with your order number and the products you’d like to return or exchange. They’ll get back to you with what to do next 💘
Just a lil’ reminder that, in the interest of hygiene, our cuticle oils (4.5ml and 30ml) cannot be returned unless they’re faulty.
How do I package my refund?
All we ask is that the items must be returned in their original condition. Pop them in to a suitable package and clearly label it with the reference number and address provided by our team via email.
Tip: we would suggest to use a tracked service to make sure they get back to us safe and sound 💫✨
How long will it take for the return to be processed?
After we’ve confirmed that we’ve received the items the refund should be in your account within 5-10 working days. Please note, your original shipping charges are not refunded.